Refund Policy

Every workspace starts with a 14-day free trial. You are not charged anything during the trial and we do not ask for card details up front, so there is no payment to refund. If you decide The Yard Hub is not for you, simply do nothing — access ends when the trial finishes.

Once you subscribe, you pay in advance for each billing period (monthly). You can request a refund within 14 days of a payment if you have not used the service in that period. Outside of that, refunds are at our discretion — for example, if something in the app is clearly not working the way it should for you.

Payments are handled by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team through the app and we'll help you.

You can cancel your subscription at any time from the Billing page in the app. Your access continues until the end of the current paid period, and you won't be charged again. Cancelling stops future payments; it does not automatically refund the current period — request a refund as described above if you believe you're entitled to one.